close

Facebook User

You can use your Facebook account to sign into our site.

or

Already a member?

Sign In here

Not a member? Sign Up Now

You can Sign Up by filling a small form below:

Name*

Email / Login*

Password*

Repeat Password*

Welcome

Now you are logged in.
Please click here to continue.

Home-Support-Feedback

Feedback

Help us make FCML India better.

We strive to make FCML India a great place to shop, however there is always room for improvement. As part of our ongoing commitment and development, we would appreciate your input into helping us provide a better shopping experience at FCML India. Please take a moment to give us an appraisal.

1. How often do you visit our store?
2. Did you find the product(s) you were looking for?
 
  If no, what was the reason?
 
3. Did we stock a wide range of the product(s) you were looking for?
 
If Yes, was the choice:
  If no, what was the reason?
 
4. Were our sales staff readily available to offer you assistance?
 
5. When assisting you, were our sales staff;
 
a. Knowledgeable?
(If No, please comment)
 
b. Helpful?
(If No, please comment)
 
c. Well presented?
(If No, please comment)
6. Were you acknowledged by our sales staff as you walked through the store?
 
Eye contact
Smile
Greeting
Offered assistance
No
  If no, please comment
 
7. Were you happy with the level of service at the checkout?
 
Yes
Friendly
Effiecient
Presentable
Slow
Wrong price scan
No
Unfriendly
8. Is there a staff member that you wish to recognise?
 
Name of staff member:
 
Why?
9. Did you enjoy shopping here on this occasion? Was it a pleasant store to shop in?
 
  If no, what was the reason?
 
10. Would you recommend shopping at Hume & Iser to a friend?
 
  If no, what was the reason?
 
11. We welcome any additional comments or suggestions you may have that can help us to improve how we can improve your shopping experience:
 
   
  Thank you for taking the time to complete our feedback form. If you would like a personal reply, please complete your details below:
 
Name
 
Phone
 
Email
 
Prefered contact method